The Juilliard School (referred to herein as “Juilliard” or “we,” “us,” “our” and other similar pronouns) cares about your privacy. This privacy policy (the “Privacy Policy”) shall apply to all of Juilliard’s websites and mobile applications from which this Privacy Policy is accessible (each, a “Website” and collectively, the “Websites”). We created this Privacy Policy to explain the type of information we collect, how we will use, disclose and protect this information once it is collected, and how you can opt-out of some of our uses and disclosures of your information.

Please read this Privacy Policy carefully before using this Website. By using this Website in any manner (whether in an automated fashion (including, without limitation, through a software tool, spider, bot, or agent) or otherwise), your actions constitute an act of acceptance of, and agreement to be bound by, this Privacy Policy. This Privacy Policy is incorporated into the Juilliard Open Classroom Terms of Use (the “Terms of Use”), available here, by reference, and your access to and use of this Website are governed by this Privacy Policy, the Terms of Use, and the Juilliard Open Classroom Honor Code & Code of Conduct (the “Open Classroom Code”). Any capitalized terms not defined herein will have the meaning set forth in either the Terms of Use or the Open Classroom Code.

Here are a few general principles to keep in mind as you read through this Privacy Policy:

Table of Contents

You can jump to each of the Sections, by selecting the links below.

  1. Third Party Websites
  2. What information is collected on this Website?
  3. How is your information used?
  4. Do we share Personal Information and Website Usage Information with others?
  5. Opt In and Opt Out
  6. Information You Share
  7. Social Networking
  8. Your Access Rights
  9. Security
  10. “Linked-To” Websites
  11. Children
  12. Changes to this Privacy Policy
  13. Contact Us

Third Party Websites

Juilliard works with a variety of third party businesses to collect and manage information provided from, and provide services to Visitors and Registered Users of the Website. As part of these services, certain companies operate websites or online features on behalf of Juilliard and may display Juilliard’s name, logo or other information on their sites. These sites are not owned or controlled by Juilliard, and this Privacy Policy does not govern these sites. These organizations have their own privacy policies which explain how they will use, protect and share your information, and we encourage you to read them. We have included links to some of these third party privacy policies below.

What information is collected on this Website?

Information You Provide to Us
“Personal Information” is information that can be used to identify you as an individual or allow someone to contact you. We may collect Personal Information such as your name, date of birth, postal addresses, email addresses, telephone numbers, photograph, gender, credit card and other payment information, purchase, site browsing and transaction history, social security number, other demographic information, interests and any other information you provide to us online. For example, we collect Personal Information when you conduct a transaction on this Website, create an account on this Website, sign up for our newsletters, make online purchases of courses or related products or services, complete any quizzes or surveys, or submit a comment or question to us by email or by the “contact” feature, or similar feature on this Website. We may also collect additional Personal Information contributed by you, if we provide you with the capability to upload a photo or contribute to a blog, wiki or other social forum on this Website.

Information Gathered Automatically
When you visit a Website, some information is automatically collected by us. For example, our servers automatically collect your IP address when you visit this Website, and we may associate that with your domain name or that of your Internet access provider. If you access a Website that is a mobile application or a web-based Website via a mobile application, we receive data from or about the mobile phone or devices that you use to install and/or access the Website. We may also capture certain “clickstream data” pertaining to your site usage (such information referred to as “Website Usage Information”). Clickstream data includes, for example, information about your computer or mobile device, web browser and operating system and their settings, the referring page that linked you to the Website, the pages, content or ads, to the extent ads have been included on the Website, that you see or click on during your visit and when and for how long you do so, items you download, the next website you visit when you leave the Website, and any search terms you have entered on the Website or a referral site.

In addition, we may deploy various tracking technologies on the Websites to collect additional information about your Website visits. For example:

These tracking technologies may be deployed by us and/or by our service providers on our behalf. These technologies enable us to assign a unique number to you, and relate your Website Usage Information to other information about you, including your Personal Information.

By using this Website, you consent to our use of these tracking technologies as described above.

Information Obtained from Third Parties
We may supplement the information obtained from you with information that is obtained from third parties. The type of information that is shared with us could include, for example, contact information (like name and email address) and user demographic information (like zip code, age or income level), as well as other types of Personal Information and non-personally identifiable information. We will use such supplemental information received or obtained from third parties in accordance with this Privacy Policy.

Do Not Track Disclosures
Some web browsers may transmit “do-not-track” (DNT) signals to the websites with which the user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. Because there currently is no industry standard concerning what, if anything, websites should do when they receive such signals, we currently do not change our tracking practices (which are explained in more detail directly above) in response to DNT settings in your web browser. We do not require third party service providers to honor DNT settings in any particular way. If and when a final standard is established and accepted, we may reassess how to respond to these signals.

How is your information used?

We and our service providers may use the information we collect from and about you to perform a variety of functions, including the following:

We may match information collected from you through different means or at different times, including both Personal Information and Website Usage Information, and use such information along with information obtained from other sources (including third parties) as described above. We or our service providers may also use your information to assess the level of interest in, and use of, our digital products, Websites, our emails and our other messaging campaigns both on an individual basis and in the aggregate.

Do we share Personal Information and Website Usage Information with others?

Yes. We may share the information we collect on this Website with others for a variety of reasons. In addition to the kinds of information sharing you might expect, such as sharing within Juilliard and with third parties who need your information in order to provide services to us (or on our behalf), and sharing what you voluntarily post to public areas on this Website with other Website users, we may share your information:

In addition, we may share non-personally identifiable Website Usage Information (including aggregate data) with others for their own use, in a form that does not include information that can be used to identify you.

Furthermore, when you use our Websites, certain information you post or share, such as your Registered User Content, may be accessible to other users of the Website. If such portion of the Website is only available to you as a Juilliard Open Classroom student or participate of a certain course, only other users who are also able to log in to such portion of the Website will have access to information you post or share there.

Opt In and Opt Out

You may have the right to “opt in” and/or “opt out” of certain of our uses and disclosures of your Personal Information. For example, you may opt out of promotional emails from certain areas of our Websites by either clicking on an opt out or “unsubscribe” link, to the extent one is provided in the promotional email, or by responding to the email address given within the promotional email.

Our Websites that are mobile applications may have features to “push” messages to you. You can opt out of receiving those messages through functionality offered based on your mobile device.

We may choose to display advertisements on this Website and elsewhere, and such advertisements may be customized to your interests and preferences based on your Personally Information and Website Usage Information collected through our Websites unless you opt out by following the instructions that can be found at the Network Advertising Initiative’s (“NAI”) Ad Network opt-out page at or the Digital Advertising Alliance’s opt-out page at You have to opt-out using each of your web browsing applications separately. However, if you opt-out we may still suggest offerings to you on this Website based on your history at this Website.

We use Google Analytics to generate analytics reports on the usage of this Website. To opt-out of your Website Usage Information being included in our Google analytics reports, you may follow the instructions found here. To learn more about Google Analytics, please visit the Google Analytics Privacy Overview.

Please understand that it may take us a few days to process any opt out request and that even if you opt out of receiving certain correspondence from us, we may still contact you in connection with your relationship, activities, transactions and communications with us.

Information You Share

Please keep in mind that whenever you voluntarily make your Personal Information available to third parties — for example on message boards or web logs; through email; or in comment or chat areas — that information can be seen, collected, heard, and/or used by others besides us. We cannot be responsible for any unauthorized third-party use of such information, and this Privacy Policy does not apply to any Information that you share in any of the foregoing ways.

Social Networking

We maintain a presence on several social networking and blogging platforms, including, without limitation, Facebook, Twitter, YouTube, Pinterest, and Instagram, and we also incorporate some third party social networking features onto our Websites. Through these platforms and features, as well as additional platforms and features, whether now known or hereafter developed, we may receive some Personal Information and some Website Usage Information about you, and this Privacy Policy applies to the information that we collect through such platforms. However, such third party social networking platforms and blogging platforms have their own privacy policies which explain how they will use, protect and share your information, including any information you share on those platforms through our Websites, and we encourage you to read them.

Your Access Rights

You may review, update or modify some of the Personal Information that is stored in your Registered User account on the Website by logging into your account at We may ask you to verify your identity and provide other details before we are able to provide you with any information, correct any inaccuracies, or delete any information. Your right to delete your information is subject to our records retention policies.


While we endeavor to protect the security and integrity of sensitive Personal Information collected via our Websites, due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that any information, during transmission through the Internet or while stored on our system or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers. If you correspond with us by email or even through web forms like a “contact” feature on this Website, you should be aware that your transmission might not be secure. A third party could view the information you send in transit by such means. We will have no liability for disclosure of your information due to errors or unauthorized acts of third parties during or after transmission.

If you create a Registered User account on this Website, you are responsible for maintaining the strict confidentiality of your account password, and you shall be responsible for any activity that occurs using your account credentials, whether or not you authorized such activity. Please notify us of any unauthorized use of your password or account or any other breach of security.

If we believe that the security of your Personal Information in our care may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we will endeavor to notify you as promptly as possible under the circumstances. If we have your email address, we may notify you by email. You consent to our use of email as a means of such notification. If you prefer for us to use the U.S. Postal Service to notify you in this situation, please email us at

“Linked-To” Websites

This Website may contain links, banners, advertisements or other features that lead to other websites, including sites from which you may obtain our mobile applications. We are not responsible for these other sites and their privacy practices, and their privacy policy, and not this one, will govern the collection of your information on those sites. We encourage you to read the privacy statements of each website visited after leaving this Website to learn about how your information is treated by others.


This Website is intended solely for users who are thirteen (13) years of age or older. We do not knowingly collect Personal Information from Users under thirteen (13) without prior verified parental consent. If you are under the age of thirteen (13), please do not provide Personal Information of any kind whatsoever.

Changes to this Privacy Policy

We reserve the right to change this Privacy Policy from time to time, and such changes will be effective with respect to this Website immediately upon posting on this Website. We will notify you of material changes to this Privacy Policy by other means, including, for example, by posting the revised Privacy Policy with the date it was revised on this page or by email. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the information we collect.

Contact Us

If you have any questions or comments regarding our privacy practices, you may contact us at

Effective Date: October 31, 2016