Juilliard Open Studios Privacy Policy

Juilliard Open Studios is a downloadable application provided to you by The Juilliard School, a New York 501(c)(3) registered non-profit corporation located at 60 Lincoln Center Plaza, New York, NY 10023, USA (“Juilliard,” or “we,” “us,” “our” or other similar pronoun). The application is available for use via the following platforms: Apple iPhone, Apple iPod touch and Apple iPad (the “App”).

This privacy policy (the “Privacy Policy”) was created to explain the type of personal information we may collect from you; how we will use, disclose and protect your information once it is collected; and how you can opt out of our uses and disclosures of your information. Before downloading and using the App, please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how it will be treated. By downloading and using the App, your actions constitute an act of acceptance of, and agreement to be bound by, this Privacy Policy.  

The App is available from Apple’s App Store. Apple has its own privacy policy that explains how it will use, protect and share your information, and we encourage you to read it. Apple’s App Store Privacy Policy is available here: https://www.apple.com/legal/privacy/en-ww/. Your access to and use of the App is also governed by the Apple Licensed Application End User License Agreement (the “EULA”); the Apple Terms and Conditions (the “Ts&Cs”); and the Juilliard Open Studios Terms of Use. If you do not agree to any of these terms, you may not download or use the App.

This Privacy Policy does not apply to information that you may provide to us, or that we may obtain, by other means, such as over the phone, by mail or in person. 

If you are located outside of the United States, you should know that the information you provide is being transmitted to us and processed in the United States and will be protected subject to this Privacy Policy and United States laws, which may not be as protective as the laws in your country.

Information We Collect & How We Use It

When you first launch the App, you may provide us, at your option, the following data:

We collect e-mail addresses and mobile phone numbers to allow us to send you occasional marketing material (by e-mail and/or SMS) informing you about the availability of new Juilliard products and services. We do not collect any personally identifiable information about you unless you voluntarily provide it to us, and we do not share your information with third parties. Please note, however, that we may use and share aggregate non-personally identifiable data for any purpose. You may update the information that we have on file for you at any time by sending us an email at support@juilliardopenstudios.com.

Opt In and Opt Out

You have the right to “opt in” and/or “opt out” of certain of our uses of your personal information. When you launch the App for the first time, you have the option of providing us with your mobile phone number (for China users) or email address (for all other users). If you provide this information, you expressly opt in to receiving promotional materials from us. This will be your only opportunity to opt in. (Please note that if you provide us with your mobile number, you are consenting to the receipt of text messages from us and acknowledge that message and data rates may apply.)

If at any time you want us to stop using your personal information, you may opt out by either clicking on an opt out or “unsubscribe” link, if one is provided in the promotional material that we send to you, or by sending us an email at support@juilliardopenstudios.com, indicating that you would like for us to stop sending you promotional materials.

Please understand that it may take us a few days to process any opt out request and that even if you opt out of receiving certain correspondence from us, we may still contact you in connection with your relationship, activities, transactions and communications with us.


Your personal information is likely to be stored in the U.S. on our Amazon Web Services servers, but may be stored in any jurisdiction around the world. While we endeavor to protect the security and integrity of personal information we collect, due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that any information, during transmission through the Internet or while stored on our servers or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers.  We will have no liability for disclosure of your information due to errors or unauthorized acts of third parties during or after transmission.

If we believe that the security of your personal information may have been compromised, we may seek to notify you of that development.  If a notification is appropriate, we will endeavor to notify you as promptly as possible under the circumstances.  The means of notification (by either email or mobile number) will be based on the contact information we have on file for you, and you expressly consent to such notification. If you prefer for us to use some other means of notification in this situation, please email us at support@juilliardopenstudios.com.

Use by Children

The App is intended solely for users who are thirteen (13) years of age or older.  We do not knowingly collect personal information from users under thirteen (13). If you are under the age of thirteen (13), please do not provide personal information of any kind whatsoever.

Updates to this Privacy Policy

We reserve the right to change this Privacy Policy from time to time, and such changes will be effective immediately upon posting on this page. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting and using the information we collect.

Contact us

If you have any questions or comments regarding our privacy practices, you may contact us at support@juilliardopenstudios.com.

Effective Date:  March 2017

Apple, the Apple logo, iPhone, iPad, and iPod are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.